Features

The Bonjour screen is your personal assistant when logging into Fernand. It provides a snapshot of your support status, the number of conversations awaiting your response, and the estimated time needed to achieve inbox zero. Think of it as popping by

One of the most powerful features on Fernand is Rules. This super-charged tool allows users to route conversations or automate actions based on specific conditions. Rules can be found under Settings > Rules and can be triggered whenever a message or

Smart snippets are one of Fernand's powerful features, designed to supercharge your efficiency. Think of them as shortcuts to your most frequent actions. With just a few keystrokes, you can trigger various actions right from your conversation editor

When you receive a notification email from Fernand, such as a new conversation or a reply, you'll notice the "Reply-to" email is something like "reply-{hash}@your-service.fernand-mails.com" or "note-{hash}@your-service.fernand-mails.com".Replying to

When you receive a notification email from Fernand, instead of replying or writing a note, you can also execute specific actions directly, allowing you to treat a conversation faster without having to head to Fernand's app.We support the following co