GoDaddy
Got a domain with GoDaddy? You’re just a few steps away from having all your support emails flow into Fernand and sending replies straight from your own domain with full authentication. Let’s get it done.
Step 1: Forward emails to Fernand
Fernand gives you a unique email address to forward emails to. You’ll find it in Settings → Channel → Email. Keep it handy.
Log in to your GoDaddy account and go to your My Products page.
Under “Domains,” click DNS next to the domain you want to use.
If you’re using GoDaddy’s built-in email forwarding, scroll down to Forwarding and click Add Forwarding.
Set your Forwarding address (like support@yourdomain.com) and paste your Fernand address as the Destination.
Make sure “Forward type” is set to Email and save your changes.
GoDaddy will now forward all incoming support emails to Fernand’s inbox.
Step 2: Authenticate your domain
To send emails from Fernand using your domain (without deliverability issues), you’ll need to add a few DNS records that prove you own the domain and authorize Fernand to send emails on your behalf.
Go to Settings → Channel → Email in Fernand to get your unique DNS entries. These typically include:
A TXT record for DKIM authentication
A CNAME record for domain verification
A CNAME record for bounce management
In your GoDaddy DNS settings, scroll down to the Records section.
Click Add and select the correct Type for each record.
Copy and paste the Host and Value fields exactly as they appear in Fernand.
Save each record. You don’t need to change the TTL—default is fine.
Wait a little. Fernand will automatically detect the records once DNS has propagated.
Need help?
If DNS settings make your head spin, no stress. We can walk you through the setup on a quick call. Book a free session with our team and we’ll handle the rest.
Pro tip: You only have to do this once. After setup, your support emails will just work—fast, reliable, and fully branded with your domain.