Add the Fernand widget to your knowledge base

We've made things simple for you to display our widget on your knowledge base.

All you have to do is pass the fernandSettings to the Javascript object in your knowledge base Custom Javascript settings and our knowledge base will pick up the settings and load the widget.

You can copy & paste the following code snippet, change the appId parameter to your Organization's one, and your support widget will show up on the bottom right of your screen. It's that simple 🙂

window.fernandSettings = {
    appId: 'CHANGE-THAT'
}

Note that the "Articles" tab will be disabled by default, since your user is already browsing your knowledge base. You can pass every parameter and option we have listed on the support widget setup guide (position, behavior, theme, etc..)