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  • Getting started
    • Email provider setup guides
      • How to use Google Workspace advanced mail routing with Fernand
    • How do I sign up for a free trial of Fernand?
    • Setting up a communication channel
    • Inviting team members
    • Installing Fernand on your phone
    • Notification settings
    • Setting up business hours
    • Importing Intercom conversations
    • Why is an SPF record not required?
    • Common questions
  • Features
    • Knowledge base
      • Setting up your knowledge base
      • Using a custom domain for your knowledge base
      • Adding custom CSS
      • Adding custom JS
      • Embed interactive demos with Supademo
      • Track knowledge base analytics with Plausible
      • Add the Fernand widget to your knowledge base
      • Track knowledge base analytics with Fathom
    • Support widget
      • Setting up the support widget
      • Authenticating users
      • Unauthenticated users
      • Custom links icon reference
      • Translations in the widget
      • Contact form custom fields
      • Deep linking to articles from your app
      • Installing the widget on a React app
      • Write as an agent
    • Automation rules
      • Rules
      • Automatically closing inactive conversations after some time
    • Custom data
      • Getting started with custom data
      • Structuring your endpoint
      • Displaying your data using Liquid
      • Executing actions on your endpoint
      • Text
      • Key/value pair
      • List
      • Button
      • Badge
      • Pill
      • Card
      • Divider
      • Spacer
      • Table
      • Form
    • Reporting
      • Mindful reporting
    • Smart snippets
      • Smart snippets
      • Posting Slack notifications using smart snippets
    • Bonjour screen
    • Setting up a Split Inbox
    • Rules
    • Smart snippets
    • Shared drafts
    • Tracking issues resolution
    • Reply directly from an email notification
    • Execute actions directly by replying to an email
    • Headless contact form
    • Compose pre-filled messages from URL parameters
  • Account and Billing
    • Signing in to Fernand
    • Billing and payments
    • Account settings
    • Manage members and permissions
  • Security and privacy
    • Our commitment to privacy
    • How we process your data?
    • Data processing agreement
    • Warrant canary
    • Report a vulnerability
  • Integrations
    • Linear integration
    • Lemon Squeezy integration
    • Paddle Billing integration
    • Polar integration
  • Support
    • Contact Fernand support
  • Contact us
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  • Contact Fernand support

    If you have questions, encounter any issues, or need help with using Fernand, we're here to help. There are several ways to get support:Email supportYou can email us anytime at support@getfernand.com. We will get back to you within one business day.S

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