AI

Automate email triage with Fernand's "Is about..." rules. Classify bugs, billing, and spam instantly to route conversations to the right team member.

Enhance your customer support with Fernand's AI chat agent - instantly handle common questions while keeping human support just a click away. Smart, friendly automation that works.

Training your AI in Fernand helps you deliver smarter, faster support by letting the AI learn from your own content. Whether you want the AI to answer from your documentation, past conversations, or custom snippets, it all starts here.Where is your...

Fernand's rules engine lets you automate your support workflows by pre-filling replies for your team using AI drafts, based on prompts you define. A powerful automation tool to improve customer support efficiency.

Smart replies in Fernand help craft accurate responses quickly. Using GPT-4 and your AI training, it suggests context-aware replies that match your tone and company style.