Compose pre-filled messages from URL parameters

Fernand allows you to create hyperlinks that open the compose window with pre-filled fields, similar to the mailto: protocol. This feature lets you integrate email composition directly into your workflows, websites, or applications.

How it works

Create a URL that points to any page within your Fernand account (Bonjour, conversations list, or a specific conversation), and add the compose parameter along with any additional optional parameters.

Here's an example:

https://app.getfernand.com/{{your-slug}}/bonjour?compose&to=richard%40piedpiper.com&subject=About%20your%20inquiry&body=Hi%20Richard%2C%0AWe%20wanted%20to%20let%20you%20know%20that%20we%20read%20your%20inquiry%20and%20will%20come%20back%20to%20you%20soon.%0A%0AThank%20you

This can be helpful to set up such a link from within your administration tool, or even directly within your custom data parameters.

Optional parameters

All values must be URI encoded
We recommend using this tool to encode your strings.

Parameter

Description

Example

from

Specifies the sending channel

from=work%40example.com

to

Sets recipient(s), separate multiple with commas

to=client%40company.com%2Cteam%40company.com

cc

Carbon copy recipient(s)

cc=manager%40company.com

bcc

Blind carbon copy recipient(s)

bcc=archive%40company.com

subject

Email subject line

subject=Meeting%20Request

body

Email content

body=Hello%2C%0A%0ALet's%20schedule%20a%20meeting.

Notes

  • If a specified from channel is not found, Fernand will default to the first available channel

  • The URL can point to any page within your Fernand account

  • All parameter values must be properly URI encoded

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