Track knowledge base analytics with Plausible

Plausible Analytics is an open source project dedicated to making web analytics more privacy-friendly. Plausible is intuitive, lightweight and open source web analytics. No cookies and fully compliant with GDPR, CCPA and PECR. It's made and hosted in the EU, and powered by European-owned cloud infrastructure.

It's possible to track your knowledge base visits and performance with Plausible seamlessly by following the guide below.

1. Add a new website on Plausible.io
   Make sure you set your knowledge base URL as Domain

2. Head over to Fernand's settings → Knowledge Base → Custom JS section

3. Paste the code below, making sure to replace help.yourdomain.com by your custom help center URL.

var script = document.createElement('script');
script.type = 'text/javascript';
script.src = 'https://plausible.io/js/script.js';
script.dataset.domain = ’help.yourdomain.com’
script.defer = true;
document.getElementsByTagName('head')[0].appendChild(script);