Support widget
Add a support widget and embed live chat directly in your product
Articles in this collection
- Setting up the support widget
This articles describe in details how to properly setup your support widget, including live chat, and help articles on your app or website.
- Authenticating users
By default, Fernand's widget doesn't know the identity of the users interacting in widget. If you are dealing with logged in users, you can pass the "user" parameter to authenticate them.Fernand('set', { user: { name: 'Richard', e
- Unauthenticated users
Our support widget supports handling unauthenticated users. This is important if you place our support widget on your landing page and want to allow visitors to
- Custom links icon reference
We provide a handful of icons that you can use when adding custom links to your support widget