Embed interactive demos with Supademo
Supademo is a fast-growing platform for creating beautiful, AI-powered interactive demos in seconds. Users simply click through their product flow as if they're screensharing - and Supademo captures each step, click, and transition into a cohesive, interactive experience.
We've made sure to provide a seamless experience to embed Supademo demos into Fernand's knowledge base, leveraging our newly released custom
Why embed interactive demos?
Reduce volume of support tickets
With interactive demos, users can troubleshoot and explore on their own, slashing support ticket numbers and giving your team more time to focus on important tasks. It's really the essence of "show, don't tell" ; a recipe that's been proven over and over again.
Keeping your knowledge base up-to-date can be a real headache, especially with a SaaS product that's always evolving. It often leads to support docs that are more outdated and confusing than helpful. Good news – Supademo is here to cut down your update time by a whopping 90% compared to using text, screenshots, or videos.
Just embed a Supademo into Fernand, and you can swap out slides, update screens, add steps, or change text in just a few seconds. And the best part? These changes automatically go live on every Fernand page and embed. It's like magic, but for support teams saving time and effort. Easy peasy!
Supademo gives you access to analytics, so you get to know how many times a specific walk-through guide or feature tour was visualized, along with drop-off rates on specific steps so you know where to improve.
Does this work on mobile, too?
You bet! 🎉 These types of iframe embeds are difficult because they don't naturally stretch to every aspect ratio, like a Youtube video would. Since you are showing a screen recording, the aspect ratio has to be preserved throughout.
We've made extra sure that our layout was not colliding with Supademo and was resizing perfectly at every screen size.
Can I try this for free?
Yes, Supademo has a free plan that allows you to record up to 5 demos for free, still granting you full editing capacity, and no catch.
If you want to remove their branding and access other advanced features, you'll have to upgrade to their Pro plan, priced at $24/seat/mo.