Fernand Docs's logoFernand Docs's logoFernand Docs
  • Home
  • Getting started
    • Email provider setup guides
      • How to use Google Workspace advanced mail routing with Fernand
    • How do I sign up for a free trial of Fernand?
    • Setting up a communication channel
    • Inviting team members
    • Notification settings
    • Setting up business hours
    • Importing Intercom conversations
    • Common questions
    • Why is an SPF record not required?
  • Features
    • Knowledge base
      • Setting up your knowledge base
      • Using a custom domain for your knowledge base
      • Adding custom CSS
      • Adding custom JS
      • Embed interactive demos with Supademo
      • Track knowledge base analytics with Plausible
      • Add the Fernand widget to your knowledge base
    • Support widget
      • Setting up the support widget
      • Authenticating users
      • Unauthenticated users
      • Custom links icon reference
      • Translations in the widget
      • Contact form custom fields
    • Automation rules
      • Rules
      • Automatically closing inactive conversations after some time
    • Custom data
      • Getting started with custom data
      • Structuring your endpoint
      • Displaying your data using Liquid
      • Executing actions on your endpoint
      • Text
      • Key/value pair
      • List
      • Button
      • Badge
      • Pill
      • Card
      • Divider
      • Spacer
      • Table
      • Form
    • Reporting
      • Mindful reporting
    • Bonjour screen
    • Setting up a Split Inbox
    • Rules
    • Smart snippets
    • Tracking issues resolution
    • Reply directly from an email notification
    • Execute actions directly by replying to an email
  • Account and Billing
    • Signing in to Fernand
    • Billing and payments
    • Account settings
    • Manage members and permissions
  • Security and privacy
    • Our commitment to privacy
    • How we process your data?
    • Data processing agreement
    • Warrant canary
    • Report a vulnerability
  • Integrations
    • Linear integration
    • Lemon Squeezy integration
    • Paddle Billing integration
  • Support
    • Contact Fernand support
  • Contact us
  • → Go to Fernand

Fernand Docs

Explore our guides and examples to implement our solution into your system.

  • 👋
    Getting started8 articles · 1 collection

    An introduction to everything you need to use Fernand.

  • ✨
    Features7 articles · 5 collections

    Overviews of our most powerful and popular features.

  • 👤
    Account and Billing4 articles

    Get support on anything related to your account, payment, or billing.

  • 🔒
    Security and privacy5 articles

    We take privacy and platform security very seriously. Discover how.

  • 🌍
    Integrations3 articles

    Fernand integrates with many tools from the modern SaaS stack.

  • 🛟
    Support1 article

    Need human help? We're here to guide you.

  • Contact us
  • Status page
Generated by FernandThe modern support tool for SaaS